(originally published on April 21st 2008)
Monday 21 April 2008 / 30 July 2009, by
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Within a few weeks, my fifteen years old Compuserve addresses will be phased out.
I am not exactly happy about this decision, as Compuserve used to be a brilliant early pioneer since 1969, long before internet became a popular communication and exchange channel.
Today, I have to deplore the fact that this company committed suicide, destroying gradually all its valuable assets and removing one by one any of exclusive services and values they used to offer their “members”, including email service (after having invented it, that’s the last straw!).
By the way, don’t look for an email address where to notify your cancellation: they just don’t have an email address. Don’t try to cancel your account by a postal mail sent to Compuserve Customer Service, P. O. Box 28650, Jacksonville, FL28650-8650, U.S.A. This would just waste the price of a stamp.
If you are a French member, see this web page and call Customer Service for France (33 3 21 13 49 49). Be prepared: they just don’t speak French.
Your account will be closed immediately, very efficient. However, your credit card will still be debited for two months…